Privacy Policy
App name: Ringwell
Operator: Brand Pelmavio Studio. The developer account is an individual account, so the seller name shown on the App Store is the developer's legal name.
Developer: Pelmavio Studio, operated by YU LIU ("we", "us")
Contact email: support@pelmavio.com
Effective date: 21 October 2026
Last updated: 21 October 2026
1. Summary
Your medications and dose history are kept on your own phone. Ringwell has no accounts, no server that receives your medication data, no ads and no third-party analytics. Two things can send information off your phone, and we list them below: voice input (optional) and a version check.
2. What we process and where it lives
| Data | Purpose | Location | Sent to us? |
|---|---|---|---|
| Medication names, doses, schedules, repeat rules, notes, supply | Set reminders, show today's list | On your phone (in-app database) | No |
| Dose log (done / skipped / not confirmed, times) | History and adherence stats | On your phone | No |
| Medication box photos (optional) | Help you recognize a medication | On your phone, in the app’s private storage; deletable any time | No |
| Preferences (language, text size, contrast) | Personalize display | On your phone | No |
| Diagnostic logs | Troubleshooting | On your phone; designed not to contain medication names or what you say or type; they record event types, times, numbers and error messages | No (unless you choose to copy and send them to us) |
We do not collect your name, phone number, location, contacts or advertising identifier (IDFA), and we include no advertising or tracking SDKs.
Version check. From time to time the app asks Apple (the iTunes Lookup service) and pelmavio.com for public version information, so it can tell you when a newer version is available. The request to Apple includes the app’s identifier and a two-letter country or region code taken from your phone’s region settings; the request to pelmavio.com only fetches a fixed public file. Neither request contains medication data or personal information, and we do not add any identifier of our own. As with any internet request, those servers can see your device’s IP address and the standard technical information your phone attaches to every request (such as the operating system type), and may keep ordinary server logs. pelmavio.com is served by a third-party static hosting provider, which may log visitor IP addresses and request data under its own privacy policy; we do not receive or use these logs, and the website has no cookies, scripts or analytics.
3. Health data
Medication and dose records are sensitive health-related personal information. On first use we explain this separately and ask for your explicit consent; without it, features that store medication data are unavailable. You can erase all data at any time in Settings > Privacy and data, which also resets your consent.
Ringwell does not use HealthKit and does not write your information to iCloud itself. If you back up your iPhone to iCloud or to a computer, iOS may include Ringwell’s data in that backup; that is handled by iOS under your own settings, and we cannot see it. We do not use your information for advertising, marketing or data mining, and we do not sell, rent or share it.
4. System permissions
| Permission | Why | If you decline |
|---|---|---|
| Alarms (AlarmKit) | Ring a system alarm at the set time | Ringwell cannot ring at your reminder times (it has no fallback notification); other features still work |
| Microphone | Add/manage reminders by voice | Add manually instead |
| Speech Recognition | Turn your speech into text | Add manually instead |
| Camera | Photograph a medication box (optional) | Skip, or choose from the library |
| Photo Library | Choose a medication box photo via the system picker (we cannot read your whole library) | Skip |
5. Speech recognition
Speech recognition uses Apple's built-in speech recognition service. Ringwell does not require on-device recognition, so depending on your device, OS version and language, your voice may be processed on the device or sent to Apple for processing; see Apple's privacy policy. The app does not store recordings and does not send recordings or transcripts to our servers. To help recognize medication names and dose wording, the app gives Apple’s recognizer a generic list of common terms; this list is built into the app and does not contain your information.
6. Large language model (AI) parsing: not enabled
The current version parses your speech with on-device rules only (for example, "one tablet every morning at eight"). It does not send your words to any AI model or third-party service.
An AI-parsing interface is reserved in the code for the future. If we enable it, we will: update this policy naming the provider and what is sent; ask for your separate in-app consent (off by default, switchable any time); send only the text needed for parsing, without identity information; and keep manual entry fully available if you decline.
7. What we do not do
- No account registration, no profiling, no cross-app tracking (so no App Tracking Transparency prompt).
- No sale or sharing of personal information with third parties.
- The current version has no family sharing, cloud sync or automatic notifications to others. If added later, we will update this policy and ask for consent separately.
8. Retention and deletion
Data is kept on your phone until you delete it. You can:
- delete a medication in the app (its photo file is deleted too; its past dose records stay in History unless you choose to delete them as well);
- use Settings > Privacy and data > “Erase all data” (with confirmation) to permanently delete all medications, records, photos and logs, cancel all system alarms, and reset preferences and consent;
- uninstall the app, which removes its local data.
“Erase all data” deletes Ringwell’s data on this phone. It does not delete copies that are already in an iPhone backup you made; you can manage those backups in iOS settings. Because we do not hold your data, we cannot recover or delete it for you.
9. Your rights
Your information is on your phone, so you can view, edit and delete it yourself in the app, and withdraw consent by erasing your data. We do not receive your information, so we have nothing on our side to give you access to or delete. If you have a question, email support@pelmavio.com. See also “Consumer health data” below.
9A. Consumer health data
- Categories: medication names, doses, schedules, dose records and optional medication box photos that you enter.
- Purpose: to remind you and show your history on your phone.
- Source: you.
- Shared with: no one, and never sold (apart from the optional voice input described above).
- Kept: on your phone, and possibly in any iOS backup you make.
- Your choices: view, edit or delete in the app; withdraw consent with “Erase all data”.
We do not receive this information.
10. Children
Ringwell is meant for adults and the people who care for them. It is not directed to children under 13, and we do not knowingly collect information from children. Younger users should use it with a parent or guardian.
On iPhones with iOS 26.2 or later, if Apple’s system indicates that age-assurance requirements apply to you, Ringwell asks Apple’s Declared Age Range feature, at most once, for your age range category (under 13, 13–15, 16–17, or 18 and over). Apple’s system shows the request and handles your answer; if you choose to share, Ringwell receives only the age range category, uses it only to comply with age-related laws, and does not change any feature because of it. Ringwell does not store the category and does not send it anywhere, including to us. It keeps only a yes/no note on your phone that it has already asked, so it does not ask again.
11. Medical disclaimer
Ringwell only reminds and records. It does not diagnose, treat or give medical advice, does not check for drug interactions, and is not for emergencies. Follow your doctor or pharmacist for your medications, doses and timing, and seek medical care if you feel unwell. Ringwell is not a substitute for professional medical advice, diagnosis or treatment.
Reminders may not ring because of your phone’s settings, permissions or system limits (for example, alarm permission turned off, a low volume, Focus or Low Power Mode settings, or an iOS limit on alarms). Please check that Ringwell is allowed to set alarms, and don’t rely on Ringwell as your only reminder.
12. Changes
We will post updates here and change the effective date. For material changes (e.g., enabling AI parsing, cloud sync, family sharing) we will notify you in the app and ask for consent again. We will not collect new kinds of health data, or share it with anyone, without telling you first and asking for your consent.
13. Contact
Pelmavio Studio, operated by YU LIU support@pelmavio.com https://pelmavio.com/ringwell/support